When active and configured, the Facebook Messenger App will automatically send your clients messages in the case of the following events:
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- When a customer opts-in to the feature, by pressing the Send to Messenger button on the order success page.
- When an order's status changes to Paid, Canceled or Abandoned.
- When an order is Shipped.
During the setup process, the App will need to get the permission to access your store's Facebook Page, and use it to send the automated messages.
Contents
Microsoft Store Facebook Messenger App
Requirements
In order to activate the Facebook Messenger App and its full functionality on your store, you will need to fulfill the following requirements.
- A public Facebook Page, which will be used to send the messages to your customers. This should be your store's Facebook page.
- A Facebook account with admin or editor role on the Facebook Page mentioned above.
This way, the App can gather the necessary permissions to send messages through your page.
Setup
The first step is to install the app itself on the Applications section of your store's admin panel.
- Go the the Apps section of the admin panel.
- Adobe flash player for mac 10.6 8 free download. Under the Gallery tab, search for the Facebook Messenger App.
- Move your mouse over it and click the I Want to Install button.
After installing the app, you need to perform the following 3 steps.
Step 1 - Log in to Facebook
Press the Log In to Facebook button. This will open up a dialogue section where Facebook will ask you to grant the App the permissions needed to continue after you log in.
Step 2 - Select Facebook Page and Opt-In Message
After successfully logging in, a new section will appear, with two fields.
- Select Facebook Page : The app will automatically retrieve the pages associated to the Facebook account you just logged in with. In this step, you should select the page you want to use with the App. This should be your store's Facebook Page.
- Opt-In Message : You can customize the message your customer will receive as soon as they opt-in to the feature. This message will be sent along with a receipt for their purchase.
Step 3 - Save
After completing the two steps above, you can click the Save button to confirm your selections. This will generate a code snippet that needs to be part of your online store. See the next section for details.
Adding the Send to Messenger button to your page
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After completing the setup and saving your settings, the App generates some code that needs to be included in your store.
If you have recently changed the theme of your store (November 15th 2017 or later), this code is already included and this step is not necessary.
However, you will need to manually include it in your store if you have a customised theme or haven't changed your theme in a while.
This step is necessary so that customers see the Send to Messenger button after completing their purchase and are able to opt-in to the features.
The code should look something like this.
- To find where to place this code, start by going to the Code Editor on your store's admin panel.
- Once in the code editor, navigate to Payments -> Success
- The section you just navigated to contains the code for the Success page, which customers see after they finish a purchase. Pasting the generated code on this file will enable the Send to Messenger button to appear on the success page.
The code can be pasted anywhere on the page. Depending on where it's pasted, it will show up on different sections of the success page.
Opting-In
After everything is setup, customers can opt-in to this feature by clicking the Send to Messenger button on the checkout success page.
This will trigger the App to send the customer the custom message that was set along with a receipt for their purchase. The customers will also be signed up for further updates on their order.
Replying to Messages
While the Facebook Messenger App does not create automated replies to customer messages, it does open a communication channel between the customer and the store's Facebook Page. The customers are able to ask questions while the merchants are able to respond via their store's Page.
Sample Messages
Order Shipped Message
Mobile view
The following video shows an example of the Send-to-Messenger button:
Facebook Messenger for Windows is a free application available for download on any personal computer. It had been integrated within the Facebook platform itself and developed in 2012 as a separate app. After years of adding features and whittling them back down, Messenger has achieved a happy medium. The application runs great on a laptop because it requires a lot of data which might burden a mobile device.
A fully-realized chat app
A great way to make yourself available to your community
Features FB communication can be done in a variety of ways. The app offers audio clips, images, video, emojis, and stickers to send to your pals. Amazingly, users may transfer money through the chat app if he or she chooses to register their bank account information on the app.
The developers have not stopped there. The app allows for VoIP and live video chat one-on-one and in groups as well. Group chat is also on offer for persistent chats among up to 10 users.
Messenger’s chatbots provide information or receive action commands when you type with them. You find them through the search bar. Rather disappointingly, the utility of these chatbots is diminished by the fact, each one is designed for a specific function. I believe this makes it needlessly difficult to discern what powers they hold.
Messages on the app are transmitted through encryption keys that are managed by Facebook. Ostensibly Facebook or government officials can obtain those messages if garnered through the proper legal channels. Facebook offers an extra layer of privacy protection through the Secret Conversations mode. Secret Conversations use the Signal system to transfer end-to-end fully encrypted messages and enable the timer to set an expiration date on the message. The message will then be deleted forever. The black bar across the top of the screen imbues on the user the secrecy of this texting mode. Otherwise, the experience feels like a simpler version of the normal chat mode. Secret Conversation mode still allows the user to send text, stickers, videos, photos, and location.
Facebook’s brand made it the most popular social media platform in the world. This leads to FB messenger’s best feature; everyone is already on it! There is no need to goad your friends and family into downloading a new app. If by chance they are not on Facebook, the app can send SMS messages to anyone’s phone number easily. Third-party apps don’t always take to FB Messenger very well. But, sometimes these apps offer a feature that completes the already impressive catalog of emoji, stickers, GIFS, and other media products.
Messenger is ahead of the curve in another domain. The chat app is prioritizing interoperability between other famous chat products. This means users can send messages directly to WhatsApp and Instagram users. This feature will keep Messenger abreast of the latest developments in the chat app space which should boost your confidence in its use. The app has a great look to it as well. The icons are appealing and conversations are neatly stacked to the side, ready to be drawn up at any time. The application is stable, fun and has a large audience. These are great features in a chat application.
Where can you run this program?
This software is available for download on any PC that operates using Windows operating system. Facebook.com has a link that will download the messenger app to your desktop.
Is there a better alternative?
Messenger even still after 2018 is a large app which uses a lot of data and RAM and battery life. FB Developers have recognized this issue and provided a more nimble and less intrusive application. Messenger has the same interface and support.
WhatsApp is there to put a smile to a friend’s face. This app is home to customizable fonts, gifs, emojis, and stickers. Its interface is tooled to keep pace in the flow of an enjoyable conversation.
Google Hangouts product has been a venerable bulwark in the communication apps space. Google Hangouts remains a popular and suitable chat application for millions. Built on a concise and powerful software, Hangouts became Google’s most utilized chat application. This will all be changing in the near future, however. Hangouts is experiencing a transition period that will culminate in its eventual abandonment. For the time being, Hangouts will remain a stable and efficient chat application through October 2019.
Our take
On a desktop, however, all the media products available for sharing on Facebook Messenger run more smoothly. Facebook Messenger is an excellent messenger app for the simple reason that everyone is on it!
Should you download it?
Yes. Messenger for Windows should be welcomed by anyone using a PC that runs Windows software. Grandparents immediately spring to mind. Older generations often use PC desktops. If not for Messenger on Windows, this population would likely not be able to use the product at all, because they may not have a mobile device to download the app. The product is ideal for anyone who uses their PC throughout the day and finds themselves constantly picking up their phone to communicate. Many might fit that description but work in an office where downloading a messenger app would not be tolerated. These people will have to keep Messenger on their mobile device or their home computer.
Download And Install Facebook Messenger
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